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Frequently Asked Questions

Everything you need to know about Elixdger

Product

Who is this for?

Controllers, accountants, founders, and finance teams who want AI-powered financial intelligence. Connect your payment processors, banks, and accounting tools -- the AI handles the rest.

What month-end pain does it remove?

Manual Excel bridges, restructuring payment data, explaining fee/refund logic, and proving how revenue turns into cash. The AI automates all of this.

Does it work if we have multiple currencies?

Yes -- exports are currency-safe and grouped consistently. FX handling is on the roadmap.

Accounting Workflow

How do you handle disputes and chargebacks?

Disputes are separated as their own activity and included in the payout bridge where applicable.

What if a data source updates their API?

We rely on stable API objects, and our value is the AI-generated, accountant-shaped structure plus period-locked snapshots -- independent of any source's export format.

Do I need to connect my bank?

No. You can start with just a payment processor. Bank connections via Plaid are optional for complete reconciliation.

How long does setup take?

Under 5 minutes. Connect your data sources with OAuth, and the AI starts syncing and analyzing automatically.

What data sources do you support?

Stripe, QuickBooks Online, Plaid, Brex, Mercury, Adyen, and Slack. NetSuite, Xero, and Chargebee are on the roadmap.

Security

Can auditors use this?

Yes -- each export is reproducible and includes IDs and logic notes for full auditability back to the source data.

Financial Statements

What financial statements does the AI generate?

Income statement, balance sheet, cash flow statement, trial balance, and general ledger. All support accrual and cash basis accounting with period comparison.

Can I use it for month-end close?

Yes. Elixdger includes AI-powered month-end close checklists, validation checks, and sign-off workflows. Lock periods to prevent changes after close.

Tax & Compliance

What tax reports are available?

Sales tax nexus analysis, 1099-K tracking, quarterly tax estimates, and annual tax summaries -- all AI-generated from your connected financial data.

AI & Analytics

How does the AI assistant work?

90+ specialized financial tools powered by Anthropic Claude models (Haiku, Sonnet, Opus). Ask questions in plain English and get charts, exports, anomaly investigations, and compliance answers.

What analytics are available?

Unit economics (MRR, ARR, LTV, churn, NRR, ARPU), cash flow and revenue forecasting, cohort analysis, investor reports, fee optimization, and working capital analysis.

Still have questions?

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